Supporting Those You Love: How Weva Enables Seamless Care Management for Others
When Caring Means More Than Just Caring
Whether you're helping ageing parents navigate complex medical appointments, supporting a partner through illness, or coordinating care for a family member with ongoing health needs, managing someone else's healthcare can feel overwhelming. You want to help, but you're often left feeling disconnected from their medical information and unable to effectively communicate with their healthcare providers. Weva's proxy care management transforms this challenge by enabling secure, controlled access to medical records and seamless communication with healthcare teams on behalf of those you care about.
Proxy Access lets caregivers securely view complete medical records, manage medications, communicate with providers, handle emergencies, and coordinate care. All from one mobile platform.
Complete Medical Record Access
View the complete medical history of the person you're caring for: recent test results, current medications, specialist reports, and upcoming appointments. When you accompany them to appointments, you arrive informed and prepared. When they can't attend, you can represent their medical history accurately to healthcare providers.
Direct Healthcare Provider Communication
Schedule appointments, ask questions about treatment plans, receive test results, and coordinate care between multiple specialists. Healthcare providers can communicate with you confidently, knowing you have authorised access and the proper authority to discuss medical information.
Emergency Preparedness
In medical emergencies, immediately provide emergency departments with critical information: current medications, known allergies, recent health changes, and existing conditions. This immediate access can be lifesaving when the person you're caring for is unable to communicate during a crisis.
Multi-Provider Collaboration
Multiple specialists, GPs, and healthcare services can all see that you're an authorised proxy. This visibility enables better communication and collaboration across the entire healthcare team, with you serving as a central coordination point when appropriate.
Medication Management
Track current medications, manage prescription refills, and coordinate with pharmacists about drug interactions or concerns. Complete medication histories ensure safety when multiple providers are prescribing treatments.
Mobile Care Coordination
Access medical information and coordinate appointments from anywhere using Weva's mobile platform. Manage care around your own schedule and responsibilities, with automatic calendar updates and appointment reminders for both you and the person you're caring for.
Proxy access lets families and caregivers manage care together, ensuring continuity, dignity, and reduced healthcare burden.
Adult Children and Ageing Parents
Help coordinate care between multiple specialists without parents needing to repeat their medical history. Maintain their independence while providing support with complex healthcare management. When they're hospitalised, immediate access to their complete medical record ensures continuity of care.
Partners Through Illness
Accompany your partner to specialist appointments with complete understanding of their medical situation. Communicate with healthcare providers when they're too unwell to do so themselves. Ensure nothing falls through the cracks during treatment and recovery.
Family Members with Ongoing Needs
Provide structured support for family members managing intellectual disabilities, mental health conditions, or chronic illnesses. Enable them to receive coordinated care while maintaining their dignity and involvement in healthcare decisions.
Temporary Care Situations
Activate proxy access during recovery from surgery, treatment for acute illness, or when someone is travelling and needs local healthcare support. Adjust arrangements flexibly as circumstances change, then deactivate when no longer needed.
Distance Caregiving
Coordinate care for loved ones in different cities or regions across Australia. Stay informed and involved even when you can't be physically present at appointments or during health changes.
Reducing Healthcare Burden
Having trusted family members help coordinate care reduces the exhausting burden of managing complex healthcare needs. This is especially valuable when dealing with illness, age-related challenges, or cognitive changes that make independent healthcare management difficult.
Patients stay in control with Weva's customisable permissions, choosing what information to share and with whom. Transparent activity logging and granular settings ensure trust are maintained at all times.
Patient-Controlled Permissions
The person you're caring for maintains complete control over their Weva proxy settings. They determine what medical information you can access, which healthcare providers you can communicate with, and when your proxy access is active.
Flexible Access Levels
Proxy access doesn't have to be all or nothing. Your loved one might share appointment schedules and current medications whilst keeping certain specialist reports private. They might allow communication with their GP but prefer to handle mental health appointments independently.
Supporting Australian Healthcare
Weva's proxy features work seamlessly across Australia's healthcare system, from metropolitan specialists to regional GPs, public hospitals to private practices. Whether coordinating care locally or managing healthcare from a distance, the platform ensures continuity and communication across all providers and systems.
Transparent Activity Logging
Both you and the person you're caring for can see exactly what information has been accessed and what communications have occurred. This transparency builds trust and ensures everyone stays informed about how medical information is being shared.
Clear Provider Authority
Healthcare providers gain clear, documented authority for information sharing, eliminating hesitation due to privacy regulations. They can communicate openly and effectively with authorised caregivers, knowing proper consent is established.
Continuity Through Life Changes
As health needs change over time, established proxy relationships ensure continuity of care coordination. Whether transitioning from independent living to assisted care, moving between treatment phases, or dealing with progressive conditions, the coordination structure remains stable.
